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Journal / Snapchat device ban explained: why a new account won’t work on your phone

Guide

Snapchat device ban explained: why a new account won’t work on your phone

Short answerA device ban blocks Snapchat on that phone, not just one account, which is why a fresh account may not work on it either. It’s often shown as support code SS06. Only Snapchat can review it, through its official support.

Account lock vs device ban

An account lock follows the account: you can’t log in to it anywhere. A device ban follows the phone: Snapchat refuses that device, whichever account you try.

What SS06 usually means

People widely report SS06 as the code for a device-level block. Snapchat doesn’t publish a full list of codes, so treat this as a common pattern rather than an official definition. More on SS06.

Why it happens

  • Unofficial or modified Snapchat apps on the phone.
  • Several accounts on the same phone being locked.
  • Activity that looks automated.
  • A second-hand phone that was blocked before you bought it.

What you can do

  1. Contact Snapchat Support and explain your situation.
  2. If you bought the phone second-hand, say so and include proof of purchase.
  3. Remove any unofficial apps or tweaks.
  4. Wait for a reply, and don’t pay anyone who says they can reset a device ban.

Meanwhile

Losing Snapchat usually means losing a habit: the quick wide selfie video, music on, posted every day. You can keep that habit going without Snapchat. Your iPhone’s own camera can widen the front view (iPhone 11 and later), and Music Wide Selfie is an iPhone camera built for exactly this: the widest front view your iPhone has, with your music still playing, saved straight to your Photos. Here’s how to keep filming.

Questions

Does resetting my iPhone remove a Snapchat device ban?

Don’t count on it, and trying to get around a ban breaks Snapchat’s terms. The appeal is the honest route.

How long does a device ban last?

Snapchat doesn’t publish a fixed length, and reports vary.

About Music Wide Selfie

An iPhone camera app for people who film themselves, coming soon to the App Store. One email when it launches.

One email when the app is ready. Nothing else.

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